💳 What is the Prepaid Card by Gingr?
The Prepaid Card by Gingr is a virtual card designed for flexible, fast, and secure payments. Once activated, it can be used worldwide for online shopping, in-store payments, and even ATM withdrawals via Apple Pay or Google Pay.
📝 How to Apply & Activate
Step | What You Do |
✅ 1. Log in | Access your Gingr account |
✅ 2. Navigate to Account Balance | Click the Tile “Debitcard by Gingr” |
✅ 3. Submit Request | Confirm your interest and identity |
✅ 4. Get Approved | Your virtual card is activated instantly |
👉 You can add it immediately to Apple Wallet or Google Wallet and start using it.
💸 Card Fees & Charges
Fee Type | Amount |
Monthly Subscription | CHF 49 |
POS Transaction Fee | CHF 0.55 per use |
Foreign Exchange Fee | 2.75% per transaction |
ATM Withdrawal Fee | CHF 10 per withdrawal |
Dispute Handling Fee | CHF 25 per dispute |
💡 For a full list of all fees, check our Platform Pricing Overview.
💼 How Are Fees Charged?
Your monthly fee is automatically deducted from your Prepaid Card by Gingr balance.
If there’s not enough on the card, we’ll deduct it from your Gingr Wallet.
💰 Using the Card
🚀 How to Top Up
Escorts can top up via the Account Balance in the Gingr app:
Select “Payout” → Choose “Prepaid Card by Gingr”
Enter the desired amount (minimum CHF 100)
❗ Clients cannot top up the card directly via bank transfer.
🌍 Where Can I Use the Card?
Online & In-Store (via Apple Pay / Google Pay)
Contactless ATM Withdrawals (supporting devices)
Available worldwide
🌐 Card is set up in USD – funds in other currencies are automatically converted.
🧾 Card Limits
Limit Type | Value |
Max per transaction | $10,000 |
Max spend per day | $15,000 |
Max transactions per day | 20 |
Max transactions per month | 500 |
Max spend per month | $150,000 |
🔐 Security Features
✅ Virtual card only – nothing physical to lose
✅ Apple Pay & Google Pay integration
✅ 2FA for account access
✅ 3D Secure for online payments
✅ Real-time transaction monitoring
✅ PCI DSS compliance
🧩 Managing Your Card
Use the Card Console to:
View all transactions
Track top-ups, payments, and withdrawals
Freeze your card instantly if needed
🛡️ In Case of Problems
🚨 Unauthorized Transactions?
Freeze your card via the Card Console
Contact Gingr Support immediately
We’ll investigate and guide you through the dispute process
🔁 Compromised Card?
Freeze your card immediately
Contact support to issue a new virtual card
👨👩👧👦 Family Cards (Coming Soon)
We’re working on a Prepaid Family Card Program where you'll be able to request additional virtual cards for family members and share funds securely.
🚫 For now, you can only have one Prepaid Card by Gingr per person.
❌ Cancelling Your Card
You can cancel your card anytime via [email protected] or live chat.
What Happens | Details |
❗ Fees | Any outstanding fees must be paid before cancellation |
📆 Timing | Cancellation becomes effective at the end of the following month |
💸 Remaining balance | Will be refunded via bank transfer within 30 days |
🌍 Country & Currency Restrictions
Question | Answer |
Where is it not available? | 🇨🇺 Cuba, 🇮🇷 Iran, 🇰🇵 North Korea, 🇷🇺 Russia, 🇸🇾 Syria |
Which currency is used? | USD (your funds in CHF or EUR will be converted at the best available rate) |
📬 Still Have Questions?
We’re here to help. Contact Gingr Support via:
💬 Live Chat
📧 Email: [email protected]