1. Introduction
Gingr is committed to maintaining a safe, lawful, and transparent platform for all adult service providers and clients. We strictly prohibit any form of human trafficking, forced prostitution, sexual exploitation, coercion, or illegal activity.
This policy outlines Gingrâs prevention, detection, reporting, and law-enforcement engagement processes. It applies to all users, service providers, employees, and contractors interacting with the Gingr platform or its operational systems.
Gingr has zero tolerance for human trafficking or exploitation. Any suspicion triggers immediate internal escalation and, where required, notification of law enforcement.
2. Information & Resources
Gingr provides users with verified information and support resources via our public Help Center:
2.1 Educational Material
Definitions and warning signs of human trafficking and exploitation
Guidance on how to safely report suspected cases
Links to verified global and national organizations, including:
National Human Trafficking Hotline
Polaris Project
International Organization for Migration (IOM)
Europol and local police authorities
Additional officially recognized support institutions
2.2 Platform Policies
Users can access all relevant platform policies, including:
Content Monitoring Policy
Escort Onboarding & Verification Policy (incl. Dataspike, passport verification, liveness checks)
Client Verification Tiers (T1âT3)
Booking & Wallet Safety Standards
These documents clearly define prohibited activities and user responsibilities.
3. Live Chat Safety & Reporting System
Gingr provides a real-time reporting mechanism through our integrated Intercom live chat.
3.1 Availability
Accessible 24/7 from the app and website
Supports anonymous or identified reporting
3.2 Safety-Focused UX
The chat interface automatically suggests critical topics such as:
âHuman traffickingâ
âIllegal activitiesâ
âCoercion / exploitationâ
âSafety concernâ
Users are prompted to report suspicious behaviour quickly and safely.
3.3 Trained Staff
All Gingr support agents receive training in:
Trauma-informed communication
Recognizing signs of exploitation
Immediate escalation protocols
Data handling for sensitive abuse cases
A dedicated internal Safety & Compliance Unit reviews all escalations.
4. Reporting Options During the Booking Process
Gingr integrates multiple safety checkpoints inside the booking flow.
4.1 Anonymous Reporting
Clients and escorts may anonymously flag suspicious activities directly from:
Profile pages
Chat
Booking confirmation
Completed bookings
4.2 Safety Prompts
Periodic in-flow safety prompts remind users of:
Red flags for trafficking
Their ability to report incidents immediately
Emergency contact procedures
4.3 Automated Escalation
All high-risk reports automatically:
Trigger an alert in the Admin Panel
Are assigned to the Compliance Team
Are prioritized for review within 24 hours (usually faster)
5. Law-Enforcement Engagement Protocol
When trafficking or severe exploitation is suspected, Gingr follows a strict protocol.
5.1 Immediate Internal Action
Suspend involved accounts
Secure all relevant data (chat logs, verification records, booking history, wallet activity)
Notify the Head of Security (HoS) and Compliance Lead
5.2 Evidence Preservation
Gingr documents and preserves:
User metadata
Identity verification records (Dataspike / CRIF)
IP addresses
Transaction records
Communication logs
Internal review notes
All evidence is stored in accordance with Swiss and EU data protection standards.
5.3 Notification of Law Enforcement
Where required by law or risk assessment:
Authorities are contacted immediately
Gingr provides all relevant evidence
Gingr cooperates fully with ongoing investigations
5.4 Reporter Safety
Reporting users are kept confidential
No identifying information is shared with other platform users
Support is provided via chat or external hotline referrals
6. Ongoing Monitoring & Prevention Systems
Gingr employs both automated and manual oversight.
6.1 Automated Detection (AI & Rules-Based)
Monitoring includes:
Irregular booking patterns
Suspicious IP clusters
Multiple accounts linked to same device or payment source
High-risk language patterns in chat
Behaviour inconsistent with voluntary adult work
6.2 Regular Audits
Quarterly Compliance Audits
Continuous manual review of flagged content
Verification audits of escort onboarding (Dataspike, liveness detection)
6.3 Staff Training
All operational, support, and compliance employees receive training in:
Human trafficking indicators
Escalation procedures
Evidence documentation best practices
Working with law enforcement
7. Collaboration with Authorities & NGOs
Gingr proactively cooperates with reputable organizations that combat trafficking.
7.1 Partnerships
We maintain active relationships with:
Law enforcement agencies
Anti-trafficking NGOs
International safety organizations
Swiss and EU cybercrime units
7.2 Information Sharing
Where legally permitted:
Share anonymized insights on patterns and red flags
Exchange best practices
Participate in safety workshops and training programs
7.3 Community Engagement
Gingr supports public awareness initiatives and collaborates with:
Local communities
Advocacy groups
Policy institutions
8. Commitment to Continuous Improvement
Gingr regularly updates all safety policies to respond to:
Emerging threats
New methods used by traffickers
Changes in legal requirements
Feedback from authorities and partners
Our goal is to maintain the highest possible safety, compliance, and ethical standards in the industry.
9. Contact
Users can report concerns or ask questions via:
Help Center: https://gingr.ch/info/help
Live Chat: 24/7 Intercom Support
Email: [email protected]
Version 2.0 â 8 December 2025