Introduction:
Gingr is committed to creating a safe and secure environment for all users and service providers of our platform. We have established robust measures to prevent and address any instances of human or sex trafficking. Our protocols ensure prompt engagement with law enforcement when suspicious activities are detected.
1 Information and Resources:
Gingr provides comprehensive information and resources to users through our dedicated help page: https://gingr.ch/info/help. This page includes:
Educational Material: Information about human trafficking, its signs, and how to report it. Including direct links to official
Contact information for local and international organizations that assist victims of trafficking, such as:
National Human Trafficking Hotline: Provides confidential support and resources for trafficking victims.
Polaris Project: A leading organization combating human trafficking and modern-day slavery.
International Organization for Migration (IOM): Offers support and resources for trafficking victims globally.
And many more: Please directly visit https://gingr.ch/info/help
Platform Guidelines: Clear guidelines on what constitutes prohibited content and activities on our platform. Please check our “Content Monitoring Policy”
2 Live Chat Reporting System:
Gingr has implemented a live chat feature to facilitate direct and immediate communication between users and our support team. This live chat is designed with the following features:
Accessibility: Available 24/7 for users to report issues or seek help.
Suggested Topics: The chat interface automatically suggests topics such as "human trafficking," "illegal activities," and "exploitation," encouraging users to report these issues quickly.
Trained Staff: Our support team is trained to handle sensitive reports and escalate them appropriately.
3 Reporting Options During the Booking Process:
To ensure continuous monitoring and provide users with multiple reporting channels, we have integrated reporting options within the booking process:
Anonymous Reporting: Users can report suspicious activities anonymously during the booking process.
Safety Checks: Periodic safety check prompts during the booking flow to remind users of the signs of trafficking and encourage reporting.
Immediate Escalation: Reports made during the booking process are flagged and escalated to our compliance team for immediate review.
4 Protocols for Engaging Law Enforcement:
Gingr has established clear protocols for engaging law enforcement when human or sex trafficking is suspected or detected:
Immediate Action: Any report of trafficking is prioritized and reviewed by our compliance team within 24 hours.
Evidence Collection: Gather and document all relevant information, including user details, communication logs, and transaction records, to provide to authorities.
Law Enforcement Notification: Notify the appropriate law enforcement agencies immediately, providing them with the collected evidence and cooperating fully in their investigations.
User Safety: Ensure the safety and confidentiality of the reporting user throughout the process.
5 Ongoing Monitoring and Training:
Automated Monitoring Tools: Use of advanced algorithms and machine learning to detect suspicious patterns and activities on the platform.
Regular Audits: Conduct regular audits of user activity and content to identify and address any red flags.
Staff Training: Ongoing training for all staff members on recognizing signs of trafficking and proper reporting procedures.
6 Collaboration with Authorities and Organizations:
Gingr collaborates with various law enforcement agencies and non-governmental organizations to strengthen our efforts against trafficking:
Partnerships: Establish partnerships with organizations that specialize in combating human trafficking.
Information Sharing: Share best practices and updates with our partners to stay informed about the latest trends and methods used by traffickers.
Community Engagement: Participate in community initiatives and awareness programs to educate the public about human trafficking.
Conclusion:
Gingr is dedicated to maintaining a safe and secure platform for all users. Our comprehensive measures to combat human and sex trafficking, along with our protocols for engaging law enforcement, reflect our commitment to preventing exploitation and ensuring the safety of our community. We continually review and enhance our policies to adapt to emerging threats and uphold the highest standards of safety and compliance.
For any questions or to report an issue, please visit our help page at https://gingr.ch/info/help or use our live chat feature for immediate assistance.
Version 1.0 | G-IT AG, Rotkreuz, July 2024