Escrow Contract Framework
Applies automatically to all users of gingr.ch
1. Legal Scope and Automatic Acceptance
By using the gingr.ch platform — whether booking or offering services — all registered users (both Clients and Service Providers) automatically and legally accept this Escrow Contract Framework.
This contract is an integral part of our Terms of Service and is binding without separate signature (implied consent through platform usage).
2. Contracting Parties
Client (Payer)
A natural or legal person booking a service via gingr.ch.
Service Provider (Payee)
A self-employed individual or business offering services through the platform.
gingr.ch (Platform Operator & Technical Escrow Facilitator)
gingr.ch facilitates the technical holding and release of funds through licensed payment partners. gingr.ch is not a contractual party to the underlying service agreement.
3. Purpose of the Escrow
This framework defines how funds are temporarily held and only released once predefined conditions are met.
It ensures security for both sides, regulatory compliance, and protection from abuse.
4. Deposit and Custody Terms
Deposit Amount: The amount authorized by the Client (CHF, EUR, USD).
Currency Conversion: If applicable, converted at current interbank rates.
Custody Framework:
gingr.ch is legally allowed to hold up to CHF 1,000,000 in escrow for a maximum of 60 days without requiring a Swiss banking or fintech license, in line with FINMA regulatory interpretations (e.g. FINMA RS 2019/1).
Payment Infrastructure: All funds are handled via licensed payment providers (e.g. Payabl, BoPayments, Guardarian, Nowpayments).
5. Release Conditions
Funds are released to the Service Provider:
Upon confirmation of service completion by the Client via the platform.
Automatically after max. 72 hours if no complaint is filed or other circumstances
Manually by gingr.ch in case of disputes or interventions.
6. Dispute Handling
Complaints must be submitted through our support system or via [email protected].
Funds are frozen during investigation.
gingr.ch acts as a neutral mediator but does not issue binding decisions.
If unresolved, disputes are subject to binding arbitration in Zurich, Switzerland.
7. Fees
Escrow Fee: gingr.ch does not apply escrow fees
Fee Bearer: Typically paid by the Service Provider unless agreed otherwise.
8. Compliance, KYC & Minor Protection
All users must undergo mandatory KYC/AML checks, conducted via certified providers (e.g. dataspike.io).
Use of the platform by minors is strictly prohibited.
Transactions involving sanctioned countries or blocked identities are forbidden.
See related policies:
9. Data Privacy
All personal data is handled according to the Swiss Federal Act on Data Protection (revDSG) and, where applicable, EU GDPR.
Payment and identity data is transmitted and stored using encrypted protocols.
See: Privacy Policy
10. Governing Law & Jurisdiction
This contract is governed by Swiss Law, including but not limited to the Swiss Code of Obligations (OR).
Legal venue: Zurich, Switzerland.
11. Reference to Other gingr.ch Policies
This document complements and must be interpreted in accordance with the following official policies: